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How to place an order on Flexie

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A Step-by-Step Guide to Your Custom Packaging

Getting custom flexible packaging online has never been easier. At Flexie, we offer a smooth and straightforward purchasing experience to help you create your tailor-made pouches in just a few clicks.

This guide will walk you through ordering from Flexie in 6 simple steps.

Step 1: Configure Your Pouch

First things first, you need to choose the perfect pouch for your product. To do this, consider:

  • Size: select the best fit for your needs. If you haven’t tried our pouches before, you can grab a sample kit for just €5.
  • Material: pick the right material based on what you’re packaging (think durability, preservation, and protective barriers).
  • Optional, choose the option that works for you::
    • Resealable Zip: Ideal for keeping your product fresh between uses.
    • Zip + Eurohole: Super practical for both use and easy display.
    • Eurohole: Perfect for display racks.
    • No optional, the simple, no-fuss choice..
  • Corner Type: You can opt for more rounded corners instead of the standard pointed ones.

Step 2: Manage Your Artwork

Time to make your packaging unique!

  • Your artwork file is the complete design for your pouch (front, back, and bottom gusset), which will be digitally printed in HD.
  • Need to print pouches with different designs? With our multi-design printing, you can order from 2 to 20 different artworks in the same size, with custom quantities for each version (e.g., different tea flavors or snack varieties). 

Streamline your production easily and with no extra costs.

Step 3: Choose Your Production Priority

Depending on your needs, you can choose from three priority levels:

  • Priority: Get your pouches in 9/10 business days. Our fastest option.
  • Standard: Receive them in 12/13 business days and get a 15% discount on the base price.
  • Relax: Perfect if you’re not in a rush, with delivery in 18/19 business days and a 20% discount.

Step 4: Add Extra Services

For an even more complete experience, you can select one or more additional services:

  • Advanced Artwork Check: Request a review to make sure your design is correct and print-ready.
  • Flexie Logo: Add it to get a 2% discount.
  • Brand Usage Consent: Allow Flexie to feature your packaging on our channels for a 3% discount.

Step 5: Add to Cart

Double-check that all the information is correct and click “Add to Cart.” At this point, you can:

  • Proceed to payment
  • Configure a new pouch by clicking “Configure Your Pouch” in the top right

Step 6: Complete Payment

Almost there. Enter your billing and shipping details:

  • If you’re a business: Select the corresponding option and enter your VAT number.
  • If you’re an individual: Fill in the relevant fields.
  • For EU customers: Make sure to enter a valid VAT number for the VIES system to zero out the VAT applied in the order summary.

After that:

  • Register if you haven’t already, providing your email and password.
  • Choose your preferred payment method and complete the purchase.

Order Completed: What Now?

After placing your order:

  • You’ll see a confirmation page.
  • You’ll receive a summary email.
  • You’ll be able to access your personal area to:
    • Track your order status
    • Upload your print files
    • Check your packaging details

Start Your Custom Order Now

All that’s left is to start configuring your flexible pouches with Flexie. Thanks to a simple, guided process, you’ll receive quality, 100% custom packaging that perfectly aligns with your brand identity.

Configure your pouch on Flexie now.

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